Home Liability Claims

To ensure that your claim is processed as quickly as possible, try to have the following information available when you call. However, please do not delay reporting the claim if you do not have all the information requested.

  • Policy number
  • Date of the loss
  • Insured's name and address
  • Location of the loss
  • Description of the loss (e.g., visitor tripped in your driveway breaking leg, dog bit a delivery person)
  • If there was bodily injury, the name, age and relationship of the person injured
  • Extent of the injury/what the injured person is complaining of
  • Was the injured person taken to a hospital?
  • Were there any witnesses? Names of witnesses?
  • Police report
  • Have you been contacted by an attorney representing the injured party?
  • If there was property damage, the nature of the damage
  • Name and telephone number of person to contact to discuss the claim