Systems and Support

What Do Agents Say About Us?

  • #1 dedication to the independent agency system
  • #1 communication
  • #1 marketing support
  • #1 technology training and support
  • #1 speed of service
  • #1 underwriting flexibility

That's what they say according to the combined results of the PIA 2006 Company Performance Surveys in New York, New Jersey, and Connecticut. The results reflect the commitment we have to supporting our agents and making it easy to conduct business in all our states.

One reason we rank at the top is our powerful and easy-to-use online business portal, Abiz. By signing on just once, you can access all of our systems for business processing, book management, agency administration, forms viewing, and brochure ordering.

But our biggest strength is our people. Our agency support staff has a reputation for speed and friendliness. Our underwriters have ample time for unusual cases since 80% of all new policies pass through our system without referral. And, our marketing support staff has plenty of ideas to help you take advantage of the funds available in our co-op marketing program.



Claims Rep

Top-Ranked Claims Service

The Atlantic Companies earned the top spot for having the lowest rate of auto insurance consumer complaints in a report issued December 2006 by the New York State Insurance Department. The ranking is based on the ratio of upheld complaints to premiums in 2005. The Atlantic Companies had zero complaints upheld.

Among all companies included in the report over the past five years, The Atlantic Companies has had the fewest total number of upheld complaints.